HOW IT WORKS:
Differences between a salt-free and salt water softener
Compare Salt-Free Softener with Salt Water SoftenerWhat are the differences between the Pelican NaturSoft Salt-Free Water Softener/Conditioner and
a traditional salt-based water softener ?
Pelican NaturSoft Salt-Free Water Softener/Conditioner
The Pelican NaturSoft Salt-Free Water Softener/Conditioner causes a physical change to the minerals. The minerals are breaking apart from the water
molecules and bond together. Operating on principles of polarity, the calcium and magnesium are attracted to each other rather than attaching to pipes
and other surfaces. The minerals are put into a suspended state, making them less adhering. Technically, this is called “increased calcite nucleation”.
This system does not add any chemicals to the water thus not requiring an expensive Reverse Osmosis filter for drinking water. It is recommended that a
GAC carbon filter be used in addition to remove contaminants that may be present in your water.
Natures Water has more of the feel of naturally softened water (water with lower mineral content). It does not feel slippery, slimy, or mushy soft, like salt
softened water. No water in its natural state feels like salt softened water. Soaps produce more lather with Pelican NaturSoft Salt-Free Water
Softener/Conditioner water versus untreated water. However, these soaps will rinse off quickly and cleanly, leaving your skin squeaky clean unlike salt
softened water. Less soaps, shampoos, coffee grounds, tea, etc., are needed with The Pelican NaturSoft Salt-Free Water Softener/Conditioner.
The Pelican NaturSoft Salt-Free Water Softener/Conditioner water will tend to sheet. If water is left to dry on any surface it will leave something behind,
this is true with the NaturSoft System and Traditional Salt-Based Water Softeners. These spots will simply wipe off versus untreated water where more
work and special products may have to be used. Those who are replacing a salt softener must be told that there will be fewer suds with The Pelican
NaturSoft Salt-Free Water Softener/Conditioner. The sodium content of salt softened water causes more suds. This is particularly true with some of the
biodegradable laundry detergents. You should not use more soap to get more suds. Clothes will get clean without the excess soap and suds and rinse
out and dry easier. The same with your dishwasher – use the appliance properly and with less powdered detergent. The taste of the water will not be
affected because there are no chemicals being added to the water (Sodium). When showering, the Pelican NaturSoft Salt-Free Water
Softener/Conditioner water rinses off quickly and cleanly leaving your skin feeling squeaky-clean (doesn’t feel like there is still soap left on your skin).
The Pelican NaturSoft Salt-Free Water Softener/Conditioner makes the water easier to clean up, just like a traditional salt based water softener. A
dishwasher still needs to be used properly, toilets need to be cleaned, and surfaces need to be wiped off. It is recommended that phosphate-free soaps
be used. The Pelican NaturSoft Salt-Free Water Softener/Conditioner will prevent new scale and corrosion in pipes, and will de-scale existing pipes and
fixtures. Older water heaters should be drained to remove scale and sediment after the initial installation. Water heaters will work more efficiently, and a
savings on fuel and/or electricity will result. After de-scaling water heaters, they should be drained at least once a year. Water heater manufacturers
recommend this procedure as preventive maintenance.
Traditional Salt-Base Water Softeners
Salt softened water is based on ion exchange. For each ion of calcium and magnesium (the hardness minerals) two sodium ions go into the water. A salt
softener usually has a reverse osmosis drinking and cooking system at the kitchen sink to remove the added sodium so that the water is drinkable. A
traditional salt softener does not filter contaminants commonly found in water. It is recommended that a GAC carbon filter be used in addition to remove
contaminants that may be present in your water.
Salt softened water will feel mushy and has a slippery or slimy feel when showering or bathing with soap. Many people do not like the way softened water
feels, because it feels like they can’t ever completely rinse off the soap. Your skin feels like it has a slippery coating on it. Consumers are told that salt
softeners bring out the natural oils of your body. This is not true; it is a sign of over softening and over regeneration.
Salt-based water softeners can prevent the scale build-up in pipes and water heaters by removing the hardness minerals of calcium and magnesium.
Because of the sodium content in the water, softened water unites with soap limiting rings in the bathtub, allowing for better results with clothes washers
and dishwashers, and leaves shower doors virtually free of the usual soap scum build-up. Most laundry and dishwashing detergents contain a lot of
sodium. Sodium causes more suds, however suds do not clean. Even though the minerals are gone, the total dissolved solids in the water has not
changed and therefore when water is left, it will leave a residue on surfaces or around faucets which is simply wiped up. Salt softened water can also
cause spotting depending on how much sodium is in the water.
Corrosiveness of Salt:
Salt is corrosive. Traditional Salt-Based Water Softeners use the same salt that is spread on icy roads, which destroys the underside of cars. Those living
near oceans know the harmful effects salt has on their cars, houses, etc. Many people with galvanized pipes found that salt softened water did prevent
scale build-up, but the trade-off was the salt also corroded their pipes and fixtures..
Homeowners with salt softeners will go through more hot water heaters because of the salts corrosive effect on the heating coils. Always check with a
manufacturer’s warranty related to water. Softened water should not go to a pool or spa. Hard water and naturally soft water have their maintenance
issues, however softened water offers potential problems that may imply or outright void the warranty on certain products.
Pelican Product Warranties
Pelicans Limited Lifetime Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves, in/out non-electric heads, bypass's, fittings and
housings ("Covered Items") will be free from defects in material and workmanship under normal use and service for the life of the system**.
Pelican 5 Year Limited Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its retention tanks and solid-state electronic heads ("Covered Items") will be free
from defects in material and workmanship under normal use and service for a period of 5 years.
Pelican 2 Year Limited Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its metering pump motor and housing ("Covered Items") will be free from defects in
material and workmanship under normal use and service for a period of 2 years.
Pelican 1 Year Limited Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its metering pump tubing, RO Systems and flow control switches ("Covered Items")
will be free from defects in material and workmanship under normal use and service for a period of 1 year.
Limitations and Responsibilities
Pelican's obligation to the customer under these warranties shall be limited, at its option, to replacement or repair of Covered Items by these warranties,
labor is not covered. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization number from Pelican and at
Pelicans option, return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid
standard freight to the original point of shipment. Expedited freight options are available at customer expense.
No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged
caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in
which the unit was originally installed. Customer must register their system with Pelican within 90 days of purchase* in order to obtain a warranty.
Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to
the customer. Improper maintenance of system (ie not replacing filters or media) on time will be considered "neglect". Installation of any system on water
conditions outside of or beyond the recommended specs of any system voids any warranty.
Pelican gives this warranty to the customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of
merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. Pelican's liability
hereunder shall not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or consequential damages or for any
other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or
any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of Florida and may change
at any time without notice..
*Failure by California and Quebec residents to complete the product registration form does not diminish their warranty rights.
**For all orders placed on or after June 3rd, 2011.
Pelican Limited Lifetime Warranty on all filter housings, tanks, in/out heads, and the bypass valves against manufacturer's defects.
Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, natursoft media and
housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system.
No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, or
damaged caused by fire, acts of God, or freezing.
Private Well Water Conditions (water supplied from homeowner's private well): The water treated shall be free of hydrogen sulfide (sulfur
gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its
efficiency. If any iron or manganese is present in the source water, you must pre-treat the water. If any of these issues exist, you should
employ pre-treatment prior to using this technology.